What Wasta provides
Wasta provides a workspace for describing requests, discovering specialists and keeping related conversations, appointments and documents together. The platform is not a government authority and does not issue official documents. A service description explains a possible route for a request; it does not guarantee that a particular person is eligible, that a specialist will accept the work or that an authority will approve an application. Confirm the scope with the selected specialist before making commitments.
Scope, prices and timing
Platform credits for access to specialist contact details are separate from professional fees. Before accepting work, ask what is included, which documents are required, how payment is handled and what happens if the request changes. Estimated dates depend on the work and any third parties involved. Do not treat an estimate as a promised completion date unless the parties expressly agree to it. Keep the agreed scope and subsequent changes in writing.
Responsible use and disputes
Use the service only for requests you are entitled to make. Do not upload forged documents, impersonate another person, share access credentials or attempt to access another account. If something goes wrong, preserve the relevant request reference and explain the facts to support. This draft does not establish a final refund policy, dispute forum or limitation of legal rights. The operating entity, applicable terms and complaint process must be finalized before public launch.