WASTA / Help
A little help,
right when you need it.
Find an answer below, or sign in to message the support team.
Contact supportCan I use WASTA without downloading an app?
Yes. The web workspace is designed for your browser, including Safari on iPhone. Sign in to access your requests and documents.
What do credits pay for?
Credits unlock access to a specialist. The credit cost is shown before confirmation. Professional service fees may be separate and should be agreed with the specialist.
Can everything be completed remotely?
You can begin from abroad. Whether a procedure can be completed remotely depends on your situation and the specialist’s requirements.
How do I add credits?
Credit top-ups currently go through the support team. There is no automatic card payment on this website.
Where can I see my progress?
Your workspace brings together request updates, appointments, documents and messages. Updates depend on the team or specialist recording progress.